Pet Let + Coast is Calling – How to Book
How To Book
Congratulations on winning a Coast is Calling (CIC) Accommodation voucher! We are so glad you are using it to book a holiday with us, and we look forward to welcoming you soon.
Here’s all the info you need to make your booking. It can be a little tricky because there are two codes you need to use. If you have questions, you can jump on live chat (on our website) or call us on 0408 818 413.
1. How to Book Using Your Voucher
- Go to the Pet Let booking page Book Now.
Select your travel dates (between 23 January 2026 and 26 April 2026) and number of guests, then choose your preferred property. Select the rate you wish to book:
- Standard Price – and use your voucher and get the special $50 Pet Let extra CIC discount.
- Special Offer or Discount Price – and use your voucher ($500 CIC vouchers get the additional $50 Pet Let discount).
Then click “Book Now” for that rate.
2. On the CHECKOUT page, enter all your information and review your booking details.
3. Scroll down to the Comments section and enter YOUR Coast is Calling voucher code. This is super important. Your booking will not be confirmed until this code is validated (which will be done by us manually on the CIC website).
4. Scroll down to the Payment Details section. On the “Redeem Discount Code” tab enter the following code (depending on what rate you selected).
- ● Standard rate – enter first 4 digits of your CIC code (e.g. 100B)
- ● Special or Discount Rate – enter first 4 digits of your CIC code plus X (e.g. 100BX)
Then click “Redeem discount & continue. The discount will then be applied to your booking.
5. Submit your booking.
We will verify your CIC voucher and confirm your reservation. A confirmation email will be sent to you from our Guest Services Team.
Frequently Asked Questions:
1. Is Full Payment Required?
- ● If your arrival date is less than 30 days away, full payment is required at the time of booking.
- ● If your arrival date is more than 30 days away, only a deposit is required.
Please note: Even if a discount is applied to your booking, the required deposit and/or remaining balance must still be paid to confirm your reservation.
2. What Happens if I Enter an Invalid Coast Is Calling Voucher Code?
If your Coast Is Calling voucher code cannot be validated, we will let you know so you can send us the correct code. Without that code, the discount will be reversed, and your booking will revert to the normal rate. The booking may be cancelled if the CIC Voucher value and any bonus CIC discount is not paid.
3. How many vouchers can I use per booking?
Only one voucher can be applied per booking.
4. Can I use my voucher on an existing booking?
Vouchers cannot be applied retrospectively to previous bookings. They can only be used for bookings made after the CIC voucher has been issued.
5. Can I use an additional Pet Let discount code?
We are unable to apply any extra discounts to a booking. The only combination allowed is a CIC voucher and, if applicable, an additional $50 Pet Let discount.
6. I have a second voucher; can I use it for the same booking where I used my first voucher?
To use a second CIC voucher, a new booking must be made in the name of the voucher holder.
7. Can I Cancel My Booking?
If you choose to cancel:
- ● We will attempt to rebook your dates.
- ● If the dates are rebooked, you will be refunded up to the value of the replacement booking, minus a $50 cancellation fee or you can shift the dates (with any rate difference to be paid).
- ● If the dates cannot be rebooked, only the cleaning fee and bond (if applicable) will be refunded.
- ● The voucher cannot be reused at a different property.
Tip: The sooner you notify us, the more likely we can rebook your dates.
8. How Many Guests Can Stay?
The base price for each property is for 2 guests. The charge for each additional guest is:
- ● $25 per person, per night (min 2 nights)
9. Can I add Extra Nights to my Booking?
Additional nights are charged at the applicable nightly rate. Contact us for quote at any time.
10. Oops! I Forgot to Add the Voucher Code!
Email stay@petlet.net.au with your booking details and CIC voucher code as soon as possible.
11. How Can I Contact Pet Let:
Call Us: 0408 818 413
Email Us: stay@petlet.net.au